Thursday, May 07, 2009

New Flavor, New Law

Four times a day forever, a friend of mine has to drink a tall glass of water with a vile pink powder stirred into it. It's medication.

Yesterday she called the manufacturer, their Customer Service Department, and asked if they would please develop a new flavor. The customer rep fumbled about and then sent her call to the Regulatory Department. They're probably not going to be the ones to add mango or licorice or bubble gum to their stock. But someone may. I wouldn't be surprised.

What I like is her taking the initiative to go to the source and ask for a change. It costs nothing to dial an 800 number and sometimes it works.

By contrast, another friend said to me once, "But it's the law. You can't change the law."

Yes, you can. I covered the NC state legislature for years for the Norfolk Virginian-Pilot newspaper and on NC public TV. This gave me the opportunity to see that laws are made up, just like fiction except that lawmaking is done by committees. In this country, we elect the committees, and we can go talk to them. See: "How to Lobby a Bill into Law." It's a lot of work, but it can be done. Realizing that is a reminder of how many other things are also possible.




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